Delivery + Shipping

 

Delivery and Shipping

Items couriered within New Zealand will be delivered to the address specified within 2 – 5 working days. If the product is not in stock we will advise on availability and delivery. 

Goods delivered nationally and internationally will be couriered tracked and as such, delivery times vary. 

Goods delivered internationally may be subject to the relevant duties and taxes applied by the country the goods are delivered to. These duties and taxes shall be the responsibility of the recipient of the goods.

Please note all there will be an additional 2-3 weeks delivery for framed prints.

Online orders are dispatched Monday to Friday, and if received before 12 noon, will be sent that day if possible.  There may be some delay with public holidays. Shipping is charged on an order weight/size basis.  

Once the order has been collected by our courier, you will be notified by us of your track and trace number - this will be emailed, if you don't receive the email please contact us and we can resend. For security purposes, we use a tracked signature required courier service for all orders.

If your package has been damaged in transit we ask you to advise us within 7 days as our couriers will not accept claims after that time. In most cases we self-insure and will do our best to either replace or refund your purchase.